Sun Country Cancellations: Policy & Guidelines

Sun country cancellations have made it simple for customers to manage their reservations and quickly process a refund for them. Many passengers who made confirmed reservations with Sun Country Airlines wondered if they could cancel them or not. Therefore, one can check out the facts given below to assist travelers with the airline’s cancellation procedure.

All About Sun country Cancellations

The sun country cancellation policy allows you to cancel your tickets and process the refund. But before diving into the refund, you should be aware of some guidelines and policies that may help you during the process.

Guidelines to Cancel Sun Country Flight

There might be situations where you may have to cancel your flight tickets. Hence there are a few guidelines you should always know before proceeding with cancellations with sun country.

  • According to sun country cancellation policy, if you cancel within 24 hours of booking, you are eligible for a full refund
  • But in case you cancel after 24 hours, you will need to pay cancellation fees which vary according to the region and ticket type.
  • To cancel the ticket, you need to visit the official website and manage my booking section to cancel online
  • The refund credits back to the source within 3-4 business days.

These are the few guidelines you need to keep in mind while applying for cancellation.

How Sun Country Cancellations Work

You can cancel your airline ticket through the official Sun Country website or by contacting customer care.

  • Visit the website and cancel from my trips section
  • Or by phone, you can directly call customer support and request a cancellation
  • Flight plus hotel reservations are only canceled via phone and are supposed to be canceled 14 days prior to the departure date.
Sun Country Cancellations Work

Flight plus car reservations can be easily canceled through the website my trip section.

Sun Country Cancellation Policy

With their simple booking process, Sun Country is a well-known airline for flying to different locations. You may occasionally need to cancel a flight reservation made with Sun Country in order to receive a refund. You must comprehend the terms and conditions of flight cancellation, which are below, before canceling a flight.

  • If there is a delay of  6 or more hours, sun country allows you to cancel and request a refund
  • Did you receive an alternative flight due to cancellation? You can choose to take a refund instead if that flight does not suit you
  • If you’re denied boarding, you are entitled to receive a full refund of the amount
  • You can also get a denied boarding compensation
  • A non-refundable ticket isn’t allowed to cancel after the 24-hour window
  • You can cancel the refundable ticket at any point of time before departure, and you will receive a full refund
  • Sun country allows canceling any ticket type 60 days prior to departure, totally free of cost.

Also check: Breeze Airlines Cancelation Policy

24-Hour Cancellation Policy

You have 24 hours after booking to change your travel plans or cancel your ticket, according to Sun Country Cancellations. This regulation only applies if the cancellation is at least 7 days before the scheduled departure. You are eligible for a full refund if you are capable of canceling within that 24-hour timeframe; the money will refund to the source in 2–3 days.

Covid-19 Cancellations Policy

The 24-hour limit only applies to regular fare tickets; group reservations or tours are exempt (booking above 10 people).

Covid-19 Cancellations Policy

Sun country airlines are no more offering penalty-free refunds due to covid policies as it was before, but still, you can confirm at the reservation center for the live update. However, sun country will not charge any cancellation fee if you cancel your ticket within 24 hours window or at least 60 days before departure.

Also check: United Airlines Cancelation Policy

What are Sun Country Cancellation Fees

The sun country cancellations fee will majorly rely on when you choose to cancel the flight ticket.

  • No cancellation fee is charged if:
  • You cancel your ticket 60 days prior to departure
  • You cancel within 24 hours after reserving a ticket the ticket
  • A 39 $ fee is charged if you choose to cancel the ticket between 14-59 days after booking the ticket
  • A 79$ fee is charged if you cancel the ticket between 0 to 13 days prior to departure.

Sun Country Cancellations Refund Policy

According to sun country cancellations policy, tickets that are eligible for refund will be processed as follows:

  • Refunds of tickets that are purchased through credit cards will be refunded within 7 business days
  • And 20 days if purchased by any other payment method
  • Refunds will only be done to the original mode of payment
  • Partially used tickets refunds will be processed on a pro-rata basis

Frequently asked questions about cancellations:

What are the consequences of canceling sun country flights?

Sun country does not charge any cancellation fee for tickets that cancel 60 days before the departure. A 39 $ fee is applicable if you choose to cancel the ticket between 14-59 days. A 79$ fee applies if you cancel the ticket between 0 to 13 days

How long does it take for sun country to refund the amount?

If you have paid through a credit card, then your amount will be refunded within 7 business days, or else if you made payment from any other mode except a credit card, the amount will take approximately 20 days to credit back to the source.

How do I contact sun country customer support?

If you want to speak with a customer executive directly through phone number, you can contact them at 651-905-2737 (reservations) or 1-805-576-8081 (toll-free).

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