Air France Lost Baggage – How to Request for Compensation?

Nobody likes to wait at the airport, whether it is for check-in, flight delays, or baggage. But with the rise in air travel, not every element of travel is perfect. There can be glitches, and the passengers may have to suffer. If you are flying on Air France, you don’t have to worry much. The leading airline streamlines all the processes and provides good assistance at each stage of air travel. However, there can be situations when you receive your destination and found your baggage missing. In the following blog, we will cover Air France lost baggage policy and understand how to make baggage claims on Air France.

Air France Lost Baggage – How to Declare Missing Baggage?

It is a best practice to declare Air France lost baggage quickly to receive compensation. There are basically two ways to declare missing baggage on Air France.

  • Online
  • At Airport

Air France Missing Baggage – Online Process

The first thing the passenger should understand is that they can declare missing baggage online within 48 hours after the arrival. If they fail to do so, they can process their request further.

Air France Missing Baggage

Fill out the Air France lost baggage form using the official website or Air France app to report a lost bag. While Air France baggage check-in, the passengers receive a baggage receipt number. They should enter the correct baggage receipt number.

After the submission of the form, the passenger will receive a claim number. To check the status, keep your claim number close to hand.

Air France Missing Baggage – At the Airport

Air France Missing Baggage At the Airport

If you are missing your baggage, the best way to report it is by contacting the Air France representative or visiting the Air France baggage office. Air France allows making missing baggage reports only if you have not left the airport after arrival. You have to fill out the Property Irregularity Report (PIR). After filling out the form, you will receive a claim number. Save the claim number to track the Air France lost baggage request.

Compensation for Air France Baggage Claim

Compensation for lost luggage – While there is no defined deadline for filing a claim for compensation for lost luggage, it is typically advised to do so as soon as possible. If the airline is unable to locate the missing baggage within 21 days of PIR submission at the arrival airport, Air France will be responsible for the loss and will provide compensation.

If your baggage is not found in the first three days, Air France will request you to fill out the inventory form. In this, you should provide information about the contents of your missing luggage, including the cost of each article of clothing, pair of shoes, or other items.

The items which you provide in the inventory form will serve as the basis for your compensation if your luggage is not located within 21 days of your request. Upon presentation of receipts, you will receive a maximum compensation amount of €1,607 as per Montreal Convention.

Compensation for damaged luggage – If you receive damaged luggage, you can request compensation. However, you must request it within 7 days of arrival.

Air France Delayed Baggage Tracking

After filing for Air France lost baggage, you will receive a claim number. Follow these steps to track missing baggage on Air France.

  • Firstly, visit the official website of Air France.
  • Go to the “Air France Manage My Booking” option.
  • Choose the Baggage option.
  • Click on the online baggage tracker.
  • Enter the ten-character file reference number.
  • After that, enter the name of the passenger.
  • The status of your missing baggage will appear on the screen.

Frequently Asked Questions

Does Air France give compensation for missing baggage?

Yes, Air France provides its passengers a compensation of $700 for missing baggage.

What is the maximum time limit for Air France baggage claim requests?

You can request lost baggage on Air France within 21 days after the arrival of the flight.

Can I request a baggage claim from the Air France app?

Yes, you can make a lost baggage claim from the Air France app as well as the official website of Air France.

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